What is TrustGrade?
TrustGrade is a customer review and business grading platform designed to help small businesses turn customer feedback into a transparent A+ grade and more sales. Instead of being stuck with biased, fake, or harmful reviews, business owners can manage reviews, add context, and showcase their best feedback.
Key Features
- Instant A+ Grade & 5-Stars – New businesses start with an initial A+ grade and 5-star rating for the first 90 days or 25 reviews.
- Verified Customer Reviews – Collect reviews through a few lines of code or customized links, with customer verification to reduce fake reviews.
- Review Management Dashboard – Respond to customers, flag false or misleading reviews, and highlight the best parts of positive reviews.
- Automatic Profanity & Spam Filter – Reviews containing profanity or spam are hidden and do not count against your grade.
- Instant Text Alerts – Get notified immediately when a bad review arrives so you can resolve issues and ask customers to amend their reviews.
- Badge Display & Sharing – Show your A+ badge on your website, checkout page, email signature, social media, and more.
- AI Enhanced Responses – Use AI to help craft responses to customer reviews.
How It Works
- Build trust fast by displaying your A+ grade and best reviews.
- Manage reviews with highlighting, instant feedback loops, and context tools.
- Share your best reviews on checkout pages, Google, Yelp, and social media.
Pricing
TrustGrade starts at $49/month per site and offers a 30-day free trial. The platform claims over 80% savings compared to larger competitors.
Who It's For
TrustGrade is built for small business owners who want to protect their reputation, add context to biased reviews, and convert customer trust into more sales.